I have not received my E-Voucher after a claim
After you have won, claimed and chosen your prize, we use the company Gifts and Vouchers https://www.giftsvouchers.co.uk to purchase E-Vouchers and they email it to you.
We will purchase the voucher within seven working days and once they have processed it, they will email it to you.
We receive a receipt from their email address firstname.lastname@example.org, so please search for this in your inbox if you have not received it a week to ten working days later (to allow for processing time).
Please remember to check your spam /junk folder.
If you still can't find the email from them after this time, please email us at email@example.com and we can help you.